In the current economic climate one of the questions that will inevitably arise is, should we cut back or freeze spending? All business aspects should be assessed but with costly ad-hoc maintenance internal IT resources are usually under close scrutiny.

Mike Ramsay, DMC Software Solutions Managing Director comments, “The IT department should be at the heart of the company. Without it business processes are slowed, decisions are hampered and, although initial outlay is cut, emergency maintenance is costly. In reaction we have developed TotalCare IT support.” Mike continues, “TotalCare IT management service helps companies focus on important business strategies with the provision of an offsite IT department at a fraction of the cost of maintaining an internal department. We ensure that out clients benefit from the advantages of an IT function without the responsibility and large unexpected costs.”

TotalCare offers the following advantages:

• Regular monthly payments

• Greater access to resources

• Regular system maintenance and updates

• Frequent backups and system health checks

• Technical hotline

If your IT department is working effectively but just not at the required standard to be capable of hosting a Customer Relationship Management (CRM) system then DMC Software also has the answer!

Accounting software providers DMC have implemented Software as a Service (SaaS) enabling clients to benefit from the quality accounting packages Microsoft Dynamics CRM or ACT! by Sage CRM with enhanced reliability, availability and security as well as end user support, whilst eradicating unexpected expenses of on premise CRM (customer relationship management).

Mike Ramsay comments, “Like TotalCare, SaaS is implemented with regular payments therefore eliminating any large initial outlay or unexpected additional costs for maintenance. The software is stored on DMC’s server and then accessed via a web browser over the Internet. We strive to help businesses reduce workload demands from in-house resources by providing upgrades, general maintenance and regular back-ups. We are the only Sage Business Partner to offer SaaS and therefore offer advanced accounting and customer management software solutions coupled with proven exceptional service.”

DMC Software offers bespoke CRM software solutions and financial software as well as professional services to all businesses, whether large or small. Exceptional customer service means that DMC Software will work with you to decide upon the best package and additional services ensuring your company is provided with the best tools to increase efficiency and profitability.

For more information about Microsoft Dynamics CRM or Sage ACT! Software as a Service, TotalCare or DMC Software visit www.dmcsoftware.co.uk, email us info@dmcsoftware.co.uk or FREEPHONE 0800 6522 423 to speak to a member of the sales staff.

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For more information about DMC Software, or if you wish to talk with Mike Ramsay about his expressed opinion on the recession and coping strategies please contact Gemma Clements, Marketing Manager:

Email: gemma.clements@dmcsoftware.co.uk

Tel: 01733 362120.